MS CRM Business Analyst (Functional)

Burnaby, BC

Post Date: 08/11/2017 Job ID: 12114 Category: Business Analyst

MS CRM Business Analyst (Functional)

Our client in the Retail Sector and a Top Canadian Employer offers challenging and rewarding opportunities. They are currently seeking a MS CRM Business Analyst (Functional) to join their IT team.

Location: Burnaby, BC 

Initial Planned Duration: 3/6 months (Contract) – Potential extension after 3 months.

Responsibilities:
  • Require a strong CRM Consultant with 10+ years of CRM experience & should have been as a Business analyst for at least 2 CRM implementations.
  • Must have driven Business discussions/workshops and should have worked on CRM functional design covering functionalities like Customer management, Contact Management, Activities, Opportunities, etc.
  • Must have provided high level solution to Business & driven the solution workshops.
  • Must have knowledge of co-ordination between among different teams like Development, QA, etc.
  • Should have given Training to Business Users on functionality being rolled out
  • Should have worked in the SFA & Field sales execution implementation of CRM.
  • Should have deep understanding of multiple industry domains. 

 

 

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