Senior Systems Analyst - ITSM
Our client is a very high-profile, enterprise-class Public-Sector organization, located in downtown Toronto, with close proximity to Union Station and the TTC/Subway and other public transit. This organization’ s profile will bring incremental value to just about any professional’ s resume and professional track-record, and this assignment will likely be showcased on the successful candidate’ s resume for years to come.
The initial anticipated term of this contract assignment is 12 months.
They are seeking the services of an accomplished Senior Systems Analyst – ITSM Specialist to provide Expert Level ITSM Guidance across a variety to ITIL/ITSM topics/initiatives.
Targeted Experience and Skills:
- Advanced experience with / understanding of the ITILv3 and Microsoft Operations Frameworks.
- Strong experience implementing Request, Incident, Problem, Change, Release and Deployment Management, Software Configuration Management, and other ITSM processes.
- Solid knowledge of the CA Unicenter product family (preferred) including: CA IT Process Automation Manager (IT PAM), CA Service Desk Manager, CA ITAM APM and SAM, CCA and CA Service Catalog and USS
- Previous experience as a Technical Lead
- Experience working with SQL.CA Certified Installer
- Expertise in the deployment and integration of an enterprise asset and change management system across diverse platforms, system architecture and design, test planning, technical writing, experience in data migration/conversion, project management experience and excellent communication and documentation skills.
If you are qualified and interested in this role, please send your resume today!
ProVision is a leading provider of professional talent to key organizations both private and public-sector throughout Canada. Our services include: contract consulting, contingent permanent search, and retained executive search.
With over 15 years of concurrent exceptional relationships with clients in the financial, government, and software engineering verticals, ProVision has built up an exceptional network of high-profile clients and industry-leading professionals in the Information Technology, Change Management and Management Consulting sectors.
We have a team of senior recruitment and account management professionals with a wide array of specialties who can help you with your search for a new contract assignment, career change, or that hard to find individual to complete your team.