Active Directory support
40 Dundas Street West Toronto, Ontario M5G 2C2
Active directory specialist needed immediately
This is a brand new team that was founded less than 1 year ago. Team is gradually ramping up and adding additional resources.
Group Information: This team supports the digital contact centre technologies. They own the “ Contact Centre Desktop” with over 6, 500 users, supporting a number of in-house applications, and own the relationship with a number of 3rd party vendor apps. The team is made up of 6 application support analysts and the manager to a total of 7 members.
- 5+ years of experience in application and desktop support
- Active Directory Experience
- PowerShell and Batch scripting experience
- Microsoft SCCM experience
- ITIL knowledge/familiarity
- Strong communication skills - both written and verbal
Each week the resource will be engaged by management to look into specific incidents, coordinating with production support to troubleshoot issues, and maintain/update the support knowledgebase and related databases.
What is the Project the Contractor will be Working On?: Windows 10 Optimization – The team is rebuilding the desktop environment from scratch.
Employee Value Proposition: Chance to join a brand-new team, working on technology environments that have not been reviewed or updated in many years. The team is also implementing Agile and DevOps best-practices.