Business Analyst

Toronto, ON

Posted: 07/18/2019 Category: Business Analyst Job Number: 14192

  IT Services is searching for a Business Analyst to assist in multiple areas. The BA will play a key role in the Enterprise Architecture group in assessing new opportunities requests submitted by business departments and facilitating towards appropriate solutions. The Business Analyst is expected to lead this analysis of opportunities, provide a high level of service / engagement via stakeholder management and quality requirements and process documentation, as well as take part in other project duties, as needed and assigned

 
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  • Bachelor Degree in Business Administration, Computer Science, Engineering or related discipline
  • 10 years of business consulting experience
  • 5 years of experience as a business and/or process analyst
  • Experience in dealing with complex business problems, identifying business/functional requirements and recommending how to best support them through processes and applications
  • Experience in process analysis, design, and modelling in a complex environment; hands-on experience in developing process diagrams and documentation
  • Major IT implementation experience and understandiing how systems are affected by business process change
  • Experience in the preparation of formal business cases
  • Demonstrable experience engaging with multiple stakeholders from different business and technical areas

Excellent communicator, both verbal and written, possessing the ability to manage and influence stakeholders and to sell recommendations by stating advantages and value in business terms.

 
  • Extensive knowledge of business and systems development from methodology through analysis, design, development, implementation and production support
  • Experience in project management and working within a PMO
  • Experience in assisting with and/or authoring RFI / RFP documentation
  • Familiarity and understanding of performance measurement  and Key Performance Indicator (KPI) definition/analysis
  • Strong leadership and organizational skills, self-motivated and is willing to work under pressure
  • Experience with formal process notation such as BPMN-2.0 is an asset
  • Real world experience utilizing a major process optimization framework such as Kaizen, Lean, Six Sigma, TQM, etc. is an asset
  • CBAP, PBA and/or PMP certifications are an asset

Public and/or Transit experience is an asset.

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