Sr Maximo BSA

Toronto, ON

Posted: 07/25/2019 Category: Business Analyst Job Number: 14210

The purpose of the SMS Work Order Replacement project is to implement Maximo as the enterprise asset management solution for Streetcar and RCS vehicle maintenance departments, replacing the current SMS system. The EAM program covers the SMS SOGR project and other business initiatives for asset management across various departments. We are currently looking for a Business Analyst to help implementing Maximo for SMS SOGR

  • University degree in Business Administration, Computer Science, Engineering or related, relevant discipline
  • 10+ years of business consulting experience
  • 5 years of experience as a business and/or process analyst, especially / particularly in enterprise asset mangement
  • 3 years of experience with Maximo Implementations
  • Major IT implementation experience and understandiing how systems are affected by business process change
  • Experience in dealing with complex business problems, identifying business/functional user requirements and recommending how to best support them through processes and applications
  • Experience in process analysis, design, and modelling in a complex environment
  • Ability to have influence without authority, and a strong ability to sell recommendations and solutions by stating advantages and value in business terms
  • High level communications skills and ability to manage, influence stakeholders
  • Expert knowledge of MS Office tools (Access, Excel, Word, PowerPoint, Visio)


Other Skills / Certification:
  • Experience with SQL queries in Oracle DB
  • Familiarity and understanding of KPI (Key Performance Indicator) analysis and performance measurement
  • Experience in development of business cases
  • Public Service and Transit experience would be an asset


Reporting to the Manager – Business Architecture, and taking day-to-day guidance from EAM Project Management and Application Portfolio Manager, the Business Analyst will be responsible for the following:
  • Gathering and analyzing business requirements; understanding, interpreting and documenting the scope, objectives, benefits and risks
  • Providing proposals based on Maximo system to satisfy needs of Streetcar and Subway vehicle maintenance
  • Conducting workshops with business users to identify gaps, documenting current state processes including inefficiencies metrics (cost, time, etc.); process benchmarking when appropriate
  • Documenting future state business processes, Functional Specifications for applications and interfaces with IFS, JBCS, CIS, VISION, and Reports, KPI dashboards
  • Working with IT PMO to make trade-offs on scope/timeline and cost;
  • Working with Solution Architects for option analysis and solution
  • Business case analysis and documentation
  • Providing guidance on SMS legacy data mapping and migration to Maximo system
  • Producing documentation including business/functional and non-functional requirements and specifications, end-to-end business scenarios, user stories and tracking information within the MR4TFS application and SharePoint, as applicable
  • Working with the vendors and architects to ensure solution will meet the business needs and requirements if necessary
  • Identifying opportunities and providing the recommendations for process integration across lines of business or business capabilities
  • Working with business and IT teams on strategy and planning in relation to major IT initiatives.
  • Working closely with business and technical architects to ensure data, technology and business strategy & capability alignment
  • Making formal presentations to senior management, organize and conduct meetings
  • Working with business teams, architects and IT PMO to balance the immediate delivery needs with the longer term strategic objectives
  • Creating the necessary project documentation for management.
  • Coordinating and managing business analysis activities as necessary
  • Assisting QA in creating test plan and test cases, performing testing on applications and interfaces
  • Creating training materials and perform user trainings
  • Providing functional and application support to developers, business users during and after implementation phases
  • Providing on-site rollout and production support as part of new implementations
  • Other project duties as assigned

Willing to provide off hours support during to meet project training and support needs for shift workers

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